Items purchased online will be eligible for return or exchange only upon approval. Approvals are dependent on in-store stock and current availability.

Any rush orders, special orders, altered merchandise, personalized items (monograms, nameplates, initial pieces), earrings, and custom orders are final sale and are not eligible for refunds or exchanges.

Shipping costs are nonrefundable. Customers are responsible for the cost of return shipping labels and any associated fees.

If you have any questions about our Return and Exchange Policy, please do not hesitate to contact us at 516-931-3700 or email us at info@nuhajewelers.com

Because many of our items are made to order, there may be a longer lead time prior to shipping (4-6 weeks, depending on the piece). If you’re in a rush or need a piece sooner, give us a call or send us a text at (516) 931-3700.

Within the US, Nuha Jewelers ships via USPS Priority Mail or UPS, which typically takes between 2-3 business days.

Items between $2,500 and $5,000 are shipped via USPS Priority Mail Express, which typically takes either 1 or 2 days.

Items over $5,000 are shipped via UPS.

Please note that all pieces are fully insured.

Additionally, please note that shipping charges will not be refunded, as they are the responsibility of the buyer. Return shipping is also the responsibility of the buyer. Please ensure that return shipments are insured and tracking information is available.

Nuha Jewelers is happy to offer international shipping to our customers.

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be, prior to buying. Additionally, please note that shipping charges will not be refunded, as they are the responsibility of the buyer. Return shipping is also the responsibility of the buyer. Please ensure that return shipments are insured and tracking information is available.

Nuha Jewelers offers a six-month warranty covering manufacturers’ defects. Please note that this coverage does not include damage resulting from improper handling, lack of care, accidents, and/or normal wear and tear.

Nuha Jewelers accepts all major credit cards (Visa, MasterCard, Discover and Amex) and PayPal.

We offer a six-month layaway payment plan that requires a monthly payment of at least 10%. A 10% deposit is required at the time the layaway payment plan is initiated. No refunds will be given for items purchased on layaway, however these items may be eligible for exchange or store credit.

Fine jewelry should last a lifetime. At Nuha, we want to keep your jewelry looking just as beautiful as it did the day you bought it.

We recommend our engagement ring customers submit their pieces for cleaning and checking every 4-6 months. This will ensure your ring remains sparkling, and most importantly, its stones stay in place! While each piece is carefully inspected and diamonds are set as securely as possible, everyday wear or improper cleaning can cause stones to become loose.

To keep your gold looking as lustrous as it did in our display case, simply drop it off at Nuha for polishing. Six to twelve months of active wear may cause white gold to turn. Our rhodium plating services guarantee your gold’s return to its pure white luster.

We’ll gladly service any Nuha purchase, and make sure your repairs are finished to the strictest standards.

Repairs are completed on site, typically within one week of drop off.

For engagement ring repairs, we recommend that you schedule an appointment with us first. We’ll complete the service with you right here.

The cost of our services is just that! No profit, no markup.

We’re fair. Any minor* damages to a piece within six months of purchase will be repaired free of cost.

Looking for a place to sell your diamond? Nuha Jewelers may be it.

Diamonds are our favorite thing to shop for, so feel free to give us a call or stop by the store.

Our resetting services are one-of-a-kind. Make an heirloom stone like new again with a custom setting that’s exclusively yours.

Bought the engagement ring, setting and wedding bands from Nuha? Her something borrowed is on us.

Mom's a Nuha customer, too? She’s also welcome to borrow jewelry for the big day. After all, we're like family now!