Items purchased online will be eligible for return or exchange only upon approval. Approvals are dependent on in-store stock and current availability.

Any rush orders, special orders, altered merchandise, personalized items (monograms, nameplates, initial pieces), earrings, and custom orders are final sale and are not eligible for refunds or exchanges.

Shipping costs are nonrefundable. Customers are responsible for the cost of return shipping labels and any associated fees.

If you have any questions about our Return and Exchange Policy, please do not hesitate to contact us at 516-931-3700, or email us at info@nuhajewelers.com

Because many of our items are made to order, there may be a longer lead time prior to shipping; please allow 4-6 weeks for crafting and delivery. If you need an item sooner, give us a call or send us a text at (516) 931-3700.

Within the US, Nuha Jewelers ships via USPS Priority Mail or UPS, which typically takes between 2 and 3 business days.

Items between $2,500 and $5,000 are shipped via USPS Priority Mail Express, which typically takes either 1 or 2 business days.

Items over $5,000 are shipped via UPS.

Please note that all pieces are fully insured.

Additionally, please note that shipping charges will not be refunded, as they are the responsibility of the buyer. Return shipping is also the responsibility of the buyer. Please ensure that return shipments are insured and tracking information is available.

Nuha Jewelers is happy to offer international shipping to our customers.

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to buying. Additionally, please note that shipping charges will not be refunded, as they are the responsibility of the buyer. Return shipping is also the responsibility of the buyer. Please ensure that return shipments are insured and tracking information is available.

Nuha Jewelers offers a six-month warranty covering manufacturers’ defects. Please note that this coverage does not include damage resulting from improper handling, lack of care, accidents, or normal wear and tear.

Nuha Jewelers accepts all major credit cards (Visa, MasterCard, Discover and Amex) and PayPal.

We offer a six-month layaway payment which requires a 10% deposit upfront and monthly payments of at least 10% thereafter. While layaway purchases are non-refundable, they may be eligible for exchange or store credit.

Our fine jewelry is designed to last a lifetime. We're committed to helping you care for your precious pieces so they can be cherished for generations to come. At Nuha, we offer expert cleaning, repair, and maintenance services to keep your pieces sparkling.

If you're in the area, we'd love to see you! Stop by for a complimentary cleaning. We recommend our engagement ring and wedding band customers submit their pieces for cleaning and checking every 4-6 months. This will ensure your ring remains sparkling, and most importantly, its stones stay in place!

While each piece is carefully inspected and diamonds are set as securely as possible, everyday wear or improper cleaning can cause stones to become loose.

To keep your gold looking as lustrous as it did in our display case, simply drop it off at Nuha for polishing. Six to twelve months of active wear may cause white gold to turn. Our rhodium plating services guarantee your gold’s return to its pure white luster.

Need a repair? We’ll gladly service any Nuha purchase and make sure your repairs are finished to the strictest standards. Repairs are completed on site, typically within one week of drop off.

For engagement ring repairs, we recommend that you schedule an appointment with us first. We’ll complete the service with you in the store.

The cost of our services is just that! No profit, no markup.

We’re fair. Any minor damages to a piece within six months of purchase will be repaired free of cost.

Sell your diamond with confidence at Nuha Jewelers. We offer expert evaluations and competitive, fair offers you can trust.

Diamonds are our favorite thing to shop for, so feel free to give us a call or stop by the store.

Our resetting services are one-of-a-kind. Whether you're reimagining a family heirloom, redesigning an existing piece, or starting from scratch, Nuha Jewelers' resetting services offer endless possibilities.

We transform your gemstones – from heirloom diamonds to those from a previous engagement ring – into a stunning, modern piece that will reflect your unique style.

Our expert jewelers will work closely with you to design a custom setting that perfectly complements your stone and captures your vision. Bring us your ideas, and we'll bring them to life.

Said 'yes' with a Nuha engagement ring? Your 'something borrowed' is on us!

Mom's a Nuha customer, too? She’s also welcome to borrow jewelry for the big day. After all, we're all family now!